Our team has identified that some users are experiencing the course “crashing” or freezing due to differences in browser settings or network configurations.
While we continue to investigate, try these steps to resolve the issue:
While we continue to investigate, try these steps to resolve the issue:
- Use Google Chrome or Microsoft Edge as your browser.
- Clear your browser cache and cookies, then relaunch the course.
- Disable any browser extensions or pop-up blockers before starting the course.
- Try an incognito or private browsing window.
- Ensure you have a stable internet connection while viewing the content.
Additionally, we will suggest watching each presentation at 1x speed to the very end.
If the issue continues after trying these steps, please fill out a request using the link below with the following details:
If the issue continues after trying these steps, please fill out a request using the link below with the following details:
- The browser and device you’re using (e.g., Chrome on Windows 10, Safari on iPhone).
- The point in the course where the issue occurs (e.g., specific lesson or video).
- A screenshot or screen recording.
We appreciate your patience as we work to ensure a smooth learning experience for everyone.